Built to remediate, not just notify

Martian sits alongside your ERP, HCM and CRM, watches for the exceptions that matter, gets them to a person who can act, and verifies the result in the system of record. This page explains how.

One loop, seven components

Events enter through the Data Input Layer — queries, event triggers and files from your systems of record. Detection applies your rules and, over time, learned patterns to decide what needs a person. The Communications Platform and Omnichannel Delivery put the right message in front of the right owner on Teams, Slack, email, SMS, WhatsApp or portal, with two-way response. The Tracking & Escalation Engine watches the clock and escalates by policy. Administration is native to your ERP, so the people who own the process own the rules. Reporting & Analytics closes the loop: every event, message, decision and verification becomes data you can act on.

ERP Pillars

Martian operates across all major ERP functional domains: 

HCM

Payroll, benefits and employee self‑service workflows.

FSCM

Vendor management, payables, procurement and expense approvals.

ELM

Training compliance, course completions and recertifications.

CS

Student lifecycle and service notifications.

Architecture

Data Input Layer

ERP events enter Martian through three main sources:

  • Query: Configurable SQL or PeopleSoft Query extracts detect workflow conditions.
  • Event Trigger: Real‑time ERP actions (like a bank account change or vendor setup) initiate immediate notifications.
  • File: Batch feeds from ERP or external systems integrate structured data inputs.

This arrangement ensures both real‑time and scheduled workflows are continuously monitored.

Anomaly Detection

Rules Engine + AI

Martian transforms raw ERP data into intelligent action:

  • Rules Engine: Defines and enforces policy-based exceptions (e.g., large vendor payment or unverified account change).
  • AI Detection: Learns behavioral patterns, predicts anomalies, and recommends proactive interventions.

This dual engine bridges operational workflow and predictive governance.

Communications Platform

Email | Teams | Slack | SMS | WhatsApp | Mobile App / Portal

  • Email: ERP-native messages for confirmations, approvals, and alerts.
  • Microsoft Teams & Slack: Two-way conversations and escalation tracking within collaboration tools.
  • SMS & WhatsApp: Instant, mobile-first communications for urgent actions.
  • Mobile App / Portal: Unified workspace for employees to view, act on, and track open items.
  • Two-way Messaging: Users can respond or complete actions directly within the message thread

Omnichannel Communications

ERP events enter Martian through three main sources:

  • Query: Configurable SQL or PeopleSoft Query extracts detect workflow conditions.
  • Event Trigger: Real‑time ERP actions (like a bank account change or vendor setup) initiate immediate notifications.
  • File: Batch feeds from ERP or external systems integrate structured data inputs.

This arrangement ensures both real‑time and scheduled workflows are continuously monitored.

Tracking & Escalation Engine

ERP events enter Martian through three main sources:

  • Query: Configurable SQL or PeopleSoft Query extracts detect workflow conditions.
  • Event Trigger: Real‑time ERP actions (like a bank account change or vendor setup) initiate immediate notifications.
  • File: Batch feeds from ERP or external systems integrate structured data inputs.

This arrangement ensures both real‑time and scheduled workflows are continuously monitored.

Administration (ERP-Native)

ERP events enter Martian through three main sources:

  • Query: Configurable SQL or PeopleSoft Query extracts detect workflow conditions.
  • Event Trigger: Real‑time ERP actions (like a bank account change or vendor setup) initiate immediate notifications.
  • File: Batch feeds from ERP or external systems integrate structured data inputs.

This arrangement ensures both real‑time and scheduled workflows are continuously monitored.

Reporting & Analytics

Analytics | Ad-hoc Query

The analytics module delivers deep operational and compliance intelligence:

  • Measure response times, SLA performance, and resolution rates.
  • Quantify business impact of improved ERP workflow efficiency.
  • Surface audit-ready histories for every ERP transaction and message.
  • Run ad-hoc queries across notification data to identify trends and risks.

Outcome

Martian’s unified architecture transforms ERP events into measurable, governable, and predictive business outcomes. It replaces siloed, email-only workflows with intelligent, omnichannel engagement—ensuring the right people take the right action at the right time.